24 hours to fulfill a custom request from a new customer? We got it done…and done well!
When a major food and beverage company asked for 10 gallons of a custom solution—made and delivered within 24 hours — our team immediately went to work to fulfill this customer request.
Not only was this a last-minute request for a brand-new customer, but it was an international order as well. The first hurdle was finding shipping that could accommodate an international order. Our logistics manager quickly explored and secured next-day shipping. Meanwhile, our production manager developed a manufacturing plan to get this order prepared and ready to leave the facility. By 8 a.m. the next day, 10 gallons of the custom solution were poured, packaged, and ready to ship—less than 24 hours after the order was placed at 5:30 p.m. the night before.
Given the complexities of this industry, reaction times like these can be difficult to achieve and are not common. AquaPhoenix strives to make responses like this possible, taking pride in going the extra mile to support our customers. When every minute counts and quality is key, choosing AquaPhoenix means partnering with a team that delivers—every time.
Protecting your community’s waterways from pollution starts with knowing what’s in your stormwater. Whether you’re a municipality, environmental consultant, or public works team, our new Stormwater MS4 Testing Kit is your all-in-one, easy-to-use solution for identifying illicit discharges and maintaining compliance with EPA MS4 (Municipal Separate Storm Sewer System) regulations.
Illicit Discharge Detection and Elimination (IDDE) is critical part of any stormwater management program. Illicit discharges, such as sewage leaks, wash water, or industrial waste, can end up in storm drains and flow directly into rivers, lakes, and other water bodies without treatment. These pollutants not only harm ecosystems but can also lead to regulatory violations and public health risks.
That’s where our Stormwater MS4 Testing Kit comes in. Designed to make field testing straightforward and approachable, this kit empowers users of any level to start collecting actionable data. There’s no need for a background in water chemistry, just follow the easy step-by-step instructions, and you’re ready to monitor your stormwater system with confidence.
One of the most common concerns when it comes to stormwater testing is not knowing where to begin. The good news? You don’t need a background in water chemistry or technical skills to use the Stormwater MS4 Testing Kit. We designed this kit so anyone – from public works crew to municipal staff and volunteers – can confidently test for illicit discharges with simple, clear instructions and portable tools.
Each kit comes with everything you need to perform field tests quickly and accurately. Every test includes easy-to-follow directions and reduces the handling hazardous materials. In just a few minutes, you can begin gathering real, actionable data about what’s flowing into your storm drains.
Whether you stick with the standard kit or expand your testing capabilities, setup is simple, and support is always available.
Cited in IDDE guidelines, detergent detection is one of the most reliable signs of graywater or laundry waste discharges entering the system.
A strong indicator of sewage or industrial liquid waste. It’s simple to test and widely understood. Interfering ammonia can, however, come from non-human sources, like wildlife or pet waste.
While not always a standalone indicator, hardness is valuable in regions with naturally high mineral content (like limestone areas). It can support other test findings and flag unusual water chemistry.
A quick, easy test that gives an initial snapshot of whether water is outside the normal range. Shifts in pH can suggest chemical dumping or industrial waste discharges.
Measures the water’s ability to carry an electrical current, often indicating dissolved solids or salt contamination.
Getting started is truly as easy as opening the case. If you can follow a basic recipe, you can use this kit and start protecting your stormwater system from day one. These kits are completely customizable and designed to help you. If you do not need one of the included analytes, you can simply remove it from your kit or add any optional analytes.
If your area has unique challenges or specific concerns, you can easily add any of the following analytes to your testing kit:
Useful in detecting treated tap water, swimming pool discharge, or industrial wastewater containing chlorine-based chemicals.
Color
A helpful visual indicator of unusual substances or contamination in stormwater.
An important heavy metal to test for, often linked to industrial discharge or corrosion from plumbing.
Dissolved Oxygen
Low oxygen levels can indicate organic pollution or stagnation; useful in assessing overall water quality.
Common in fertilizers and sewage; their presence can signal agricultural runoff or wastewater contamination.
Strong indicators of industrial or chemical discharges, especially from manufacturing operations.
Potassium
Often overlooked, potassium is a powerful tool for detecting both sewage and industrial wastewater. It’s especially useful as an early screening method.
Often found in detergents and fertilizers; elevated levels can indicate pollution from household or agriculture sources.
Turbidity
Measures the clarity of water. High turbidity can signal sediment runoff, erosion, or other contaminants.
Getting started with stormwater testing has never been easier, or more important. The Stormwater MS4 Testing Kit puts reliable, field-ready tools in your hands, helping you detect problems early, stay compliant, and protect your local waterways. Whether you’re building a new IDDE program or enhancing an existing one, this kit gives you the confidence to take action, no lab, no guesswork, just results.
In today’s world of heightened environmental awareness and regulatory oversight, water quality isn’t just a public health issue; it’s a legal and community imperative. That’s where Illicit Discharge Detection and Elimination (IDDE) comes in.
At AquaPhoenix, we understand the ins and outs of IDDE: how it works, why it’s crucial, and what municipalities and environmental professionals need to do to implement effective programs. Whether you’re new to IDDE or looking to strengthen an existing system, this guide will walk you through the essentials and demonstrate our deep commitment to protecting water resources through informed action.
IDDE stands for Illicit Discharge Detection and Elimination. It’s a required component of the EPA’s National Pollutant Discharge Elimination System (NPDES) permitting program for Municipal Separate Storm Sewer Systems (MS4s).
IDDE focuses on identifying and eliminating non-stormwater discharges – think sewage leaks, chemical runoff, industrial wash water, pet waste, or even spilled motor oil – that enter storm drains and flow directly into local water bodies without treatment.
Unlike sanitary sewers, which route waste to treatment plants, storm drains often discharge untreated runoff straight into rivers, lakes, and coastal waters. Even a minor illicit discharge can introduce bacteria, toxins, nutrients, or heavy metals that degrade water quality, harm aquatic life, and pose public health risks.
A strong IDDE program isn’t just about reacting to problems, it’s about proactively preventing pollutants from unknowingly contaminating water sources. Here’s what a basic plan includes:
Start by mapping all stormwater outfalls. These are the physical locations where storm sewers discharge to surface waters. A complete and up-to-date map forms the backbone of your IDDE program.
Next, conduct dry-weather inspections, at least 72 hours after rainfall, to detect flow when none should be present. If water is flowing during dry weather, something’s likely wrong.
2. Detection & Monitoring
Train your team to look for telltale signs:
3. Tracing & Eliminating
Once an illicit discharge is detected:
4. Regulation & Enforcement
Many communities have IDDE ordinances that prohibit non-stormwater discharges and empower agencies to take enforcement actions. These range from written warnings and notices of violation to civil penalties and cost recovery for cleanup.
Enforcement ensures long-term compliance and sends a clear message that water protection is a community priority.
5. Record-Keeping & Reporting
Thorough documentation is essential:
Good data not only supports regulatory compliance, it provides evidence of progress and areas for improvement.
Getting started with IDDE, or enhancing your existing program, doesn’t have to be overwhelming. Here are proven, practical steps:
Prioritize Inspections
Some municipalities may inspect all outfalls annually. Larger municipalities may use risk-based prioritization, focusing on areas with older infrastructure, industrial activity, or past violations.
Use Efficient Field Forms
Whether it’s a simple yes and no checklist or a full GIS-integrated inspection app, choose a data collection method that works for your team and allows for consistent record-keeping.
Train Your Team
Staff must be trained to recognize pollution indicators, use testing equipment, and follow standard operating procedures. This ensures consistent, reliable fieldwork across your organization.
Engage The Public
Educate residents and businesses to recognize and report suspicious discharges. Community eyes and ears can dramatically increase your ability to detect and eliminate illicit flows.
Examples of citizen-reported issues include:
Be Proactive, Not Reactive
Prevention is the most cost-effective strategy. Implement public education campaigns, stormwater best practices, and cross-connection reviews before problems arise.
An effective IDDE program delivers measurable benefits:
According to the EPA, municipalities that invest in IDDE programs often see immediate and long-term improvements in stormwater quality and community trust.
AquaPhoenix Scientific appreciates all our customers, and one of our top priorities is making sure they feel supported and confident that we will always work to meet their needs and exceed their expectations.
We are proud to share a story of a time we did just that. This customer ordered private labeled equipment controllers directly from our supplier. Our customer placed an order, and unfortunately, a panel showed up at their facility with the manufacturer’s label on it, instead of the private label. Tim Foreman, our Business Development Executive, tracked down a private label to place on the door of the controller. To make it right, Tim drove it down to the customer and installed the door with the correct label. This ensured our customer could deliver to their end-user on time. Although the error was out of our control, we immediately figured out a way to offer support when our customer needed it most.
AquaPhoenix welcomes you to experience firsthand the difference our team can make. Visit our website to explore all we have to offer for your company’s needs. We would love the chance to work with you and look forward to the possibility of being partners!