AquaPhoenix Scientific appreciates all our customers, and one of our top priorities is making sure they feel supported and confident that we will always work to meet their needs and exceed their expectations.
We are proud to share a story of a time we did just that. This customer ordered private labeled equipment controllers directly from our supplier. Our customer placed an order, and unfortunately, a panel showed up at their facility with the manufacturer’s label on it, instead of the private label. Tim Foreman, our Business Development Executive, tracked down a private label to place on the door of the controller. To make it right, Tim drove it down to the customer and installed the door with the correct label. This ensured our customer could deliver to their end-user on time. Although the error was out of our control, we immediately figured out a way to offer support when our customer needed it most.
AquaPhoenix welcomes you to experience firsthand the difference our team can make. Visit our website to explore all we have to offer for your company’s needs. We would love the chance to work with you and look forward to the possibility of being partners!
